FREQUENTLY ASKED QUESTIONS
Yes! We currently have 5 pick up locations in the Inland Empire. We ask Meals are picked up the day of drop off between 11pm-8pm
We unfortunately cannot re-deliver meals. Our drivers have specific routes in order to deliver everyone’s meals in a timely manner so we can not re-deliver or issue handling refund if no one is home.
Please contact us at [email protected] so we can resolve the issue.
Please note that on Sundays and Wednesdays that our crew works all night to prepare your meals and may be resting during the day.
We will respond to your emails as soon as we can.
Just like how you are expected to be home to receive your take out order, we do expect someone to be home to receive your meals. We understand our delivery window is also large. If you know you will not be able to be home or have anyone at home, we do ask that you leave an ice chest with cold pack outside so we can keep your meals fresh. Our drivers will wait no more than 5 minutes before leaving your meals at your door. We are not responsible for anything happening to your meals if no one is home an they are left outside
We do have a delivery fee of $20-25. We also have a free pick up option at any one of our local pick up locations
Due to the nature of our meals, we can not offer refunds. If you have an issue with any of your meals, please reach out to us so we can address the issue.